To return your item, you can fill in the withdrawal form. Please fill in the order number, article SKU and quantity, with the reason of return. Then our Customer Service will handle your ticket as soon as possible.
Extend cooling off period for orders purchased between Nov 1, 2021 and Dec 31, 2021 (inclusive), meaning orders purchased during that period are returnable until Jan 31, 2022.
You’ll receive a message from our customer service as soon as possible with your free return options.
Do you want to know more about the cooling off period or the return conditions? Click here.