We offer a 30 day cooling off period for vidaXL products. You can easily return your product through your account or through the Withdrawal Form.
How do I return my order?
You can make use of our chat to get an answer.
Opening times: Monday to Friday from 00:00 am - 24:00 pm (CA time)
You can reach us by phone from Monday to Friday.
Opening times: 9:00 am - 12:00 pm (CA time)
Phone number: 0018888540723
> I’ve ordered
For the quickest response, we’d like to help you in your account. Via the section ‘My orders’ you can enter your request. Do you have another question? Send an email to firstname.lastname@example.org.
> I didn't placed an order yet
Please check our FAQs to find an answer to your question. If you can’t find the answer there, send an email to email@example.com