To receive your full refund, it’s important to return your product in its original state. You can check out the product, but not actually use it to try it out (e.g. it’s not possible cook with a pan and then return it).
The return is FREE of charge if you use our returns procedure and our specific courier. If you choose to return the item through another courier, we can’t refund the transport costs.
Check the seller’s terms and conditions regarding for their return policy. If you need more information, please contact the external seller via the contact form in your vidaXL account.