To return your item you need to follow the procedure below:
- Go to My account
- Go to My orders
- Find the order the product is in that you want to return and click Show all order information.
- Find the product you wish to return, and click return.
- Select the reason why you want to return the product.
- Leave a message for our customer service team (the more information you provide, the quicker we can process your return).
Alternatively, you can also use our withdrawal form below:
You’ll receive a message from our customer service as soon as possible with your return options.
Do you want to know more about the cooling off period or the return conditions? Click here.