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Return
We offer a 30 day cooling off period for vidaXL products. You can easily return your product through your account or through the Withdrawal Form.
How do I return my order?
Email
> I’ve ordered
For the quickest response, we’d like to help you in your account. Via the section ‘My orders’ you can enter your request. Do you have another question? Send an email to webservice@vidaxl.co.uk
> I didn't placed an order yet
Please check our FAQs to find an answer to your question. If you can’t find the answer there, send an email to webservice@vidaxl.co.uk
Chat
You can make use of our chat to get an answer.
Opening times: Monday to Friday from 00:00 - 24:00. Telephone
You can reach us by phone from Monday to Friday.
Opening times: 09:00 pm - 17:00 pm
Phone number: 00442038085745
Company information
VidaXL Marketplace LTD
Registration No: 12274156