Can I open a claim? 21 March 2023 01:59 Updated Instead of reporting issues through claims, our customer service is happy to help you!If you encounter any problem with your product, please get help from contact our customer service. Chat now Contact Form (response: 1 business day) Related articles What can I do when my item has arrived damaged? I am missing parts of my product Why did they cancel my item? I received a message that my parcel has been delivered, but I haven't received anything? I received a cancellation email, why did they cancel my item?