To receive your full refund, it’s important to return your product in its original state. You can check out the product, but not actually use it to try it out (e.g. it’s not possible cook with a pan and then return it).
Return fee is applicable in case of return for refund, not in case of return for replacement.
Check the seller’s terms and conditions regarding for their return policy. If you need more information, please contact the external seller via the contact form in your vidaXL account.