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Frequently asked questions
- How to contact us
- Which payment option do you offer?
- Where can I see my shipping status?
- Secure online shopping
- What is your delivery time?
- What can I do when my item has arrived damaged?
- How can I prepare and return my item with pick-up XLservice?
- How do I return a product?
- How can I prepare and return my item with drop-off XLservice?
- How long does it take to receive my refund?
- vidaXL
Company information
Company name: HB Commerce PTYTrading name(s): vidaXL
Address (no visiting address): Suite 1, Level 11, 66 Goulburn Street, Sydney NSW 2000
Chamber of commerce registration number: none
VAT number: ABN: 48154339438